Be nice to vendors

By Steve Outing

Is life getting so bad at newspapers that people are taking out their frustration on vendors?

I ask after talking with the CEO of a small new-media company that exclusively serves the newspaper industry. He mentioned being stressed out by more and more newspaper clients “yelling” at him, wanting things right now, not being reasonable with their demands, etc. The pattern seems to be increasing.

Maybe they have reason to yell, but I doubt it (from what I know about this company). Or maybe pressure, especially on the business and advertising side at newspapers, is getting intense. You know, when that happens people take their frustration out on somebody, even if it’s the family dog.

I couldn’t find it, but I vaguely remember a Dilbert cartoon where the CEO yells at a VP about some issue; VP yells at the Pointy Haired Boss; boss yells at Dilbert; and Dilbert yells at vendor.

Sound familiar? Be nice to your vendors. :)

Author: Steve Outing Steve Outing is a Boulder, Colorado-based media futurist, digital-news innovator, consultant, journalist, and educator. ... Need assistance with media-company future strategy? Get in touch with Steve!